Frequently Asked Questions

How do I check the status of or track an order?

Once your order has been shipped, we will notify you via e-mail of the shipment status. This e-mail will also provide you with tracking information and the ability to access the status of your order from the convenience of your computer. 

How do I return or exchange an order?

Farah Naz will accept your free return or exchange of unworn and unwashed with hand tag on merchandise only. Return is only allow on your expense with in 20 days after the product has arrived.

How do I cancel or edit an order?

As soon we receive your order we start processing it. If the order has been submitted and we have started working on it then it can’t be cancel.

Order on International platform:

It is an e-commerce platform that allows us to provide to our international clients the ability to shop at Farah Naz.US in the US currency with competitive shipping costs and delivery times.