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Frequently Asked Questions

Once your order has been shipped, we will notify you via e-mail of the shipment status. This e-mail will also provide you with tracking information and the ability to access the status of your order from the convenience of your computer. 

Farah Naz will accept your free return or exchange of unworn and unwashed with hand tag on merchandise only. Return is only allow on your expense with in 20 days after the product has arrived.

As soon we receive your order we start processing it. If the order has been submitted and we have started working on it then it can’t be cancel.

It is an e-commerce platform that allows us to provide to our international clients the ability to shop at Farah Naz.US in the US currency with competitive shipping costs and delivery times.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

FARAH NAZ New York delivers to all locations worldwide from Europe via DHL Express, with the exceptions of the following countries:

  • Russian Federation
  • Iran
  • Iraq
  • Post Office Boxes

24/7 support

You can always contact us for any return question atinfo@farahnaznewyork.com or1 (800) 363-4544