Once your order has been shipped, we will notify you via e-mail of the shipment status. This e-mail will also provide you with tracking information and the ability to access the status of your order from the convenience of your computer. 

Email us and let us know the reason of return. We will email you the paid return label. It will not cost you anything.

Farah Naz New York will accept your free return or exchange of unworn and unwashed with hand tag on merchandise only. Return is only allow on your expense with in 25 days after the product has arrived.

As soon we receive your order we start processing it. If the order has been submitted and we have started working on it then it can’t be cancel

It is an e-commerce platform that allows us to provide to our international clients the ability to shop at Farah Naz.US in the US currency with competitive shipping costs and delivery times.

We ship via Ups or FedEx for the US. customers and international shipping via DHL.

US. Shipping is free with no minimum and international shipping is available on discounted rates.

All shipping times are available underneath of each product. Shipping within USA parameter will take 2 to 5 business day and international shipping will take 4 to 8 business day. Please check shipping time underneath of each product.

If your estimated delivery date has passed and you haven't received your order. It will not happen but if in any case please contact us via email at info@farahnaz.us or call at ( 646) 694-2487. Our customer care team can help you further.

Where is your size guide displayed?

Just click on the Size Guide button on each product page or check out our Women's size guides for measurements, fitting tips, everything to make sure it fits perfectly. This Size Chart has approximate measurements and may vary slightly by style and fabrics.

It has pure silk, cupro silk, hemp silk, cashmere, wool, organic cotton, recycle fabrics, Tencel and many more.

It has very high quality and expensive handmade couture fabrics or custom hand-embroideries over tulle, silk tulle, lace, Chantilly lace etc.